Howdy,

Microsoft!

I’m a Product Designer with 5 years of experience building interactive & empathetic AI solutions optimizing

experiences

systems

spaces

I build tomorrow to
fulfill the needs of today.

With experience spanning Fortune 500 orgs in IT, retail, & automotive, I thrive in high-impact environments where interaction, storytelling, & AI unite to solve multi-faceted problems & shape intuitive digital experiences.

I'm eager to bring this perspective to Microsoft Teams as a Product Designer II, embedding AI into mobile communications to empower users to stay informed & manage critical work without distraction.

Highlights of my work include:

Reduced customer inquiries by 20% by building a 0→1 AI-powered recommendation engine, improving product relevancy for target users
Cut task completion time by 15% by redesigning an employee-facing workflow tool, streamlining interaction design & handoff
Created an award-winning conceptual AI app (56 Net Promoter Score) that showcased accessible, relevant, & interactive ways for users to stay connected with their communities

Let’s work together to empower every person and every organization to achieve more.

Let's work together

Why I'm a great fit for Microsoft Teams — in 56 seconds.

Relevant Work

See all projects

Hewlett Packard Enterprise · 2019

Reduced time-to-instance management by 15% by redesigning an internal employee-facing tool, streamlining B2B solution delivery workflows.

I would apply these insights on optimizing agile workflows to refine Microsoft Teams’ notification experiences, helping users access critical updates faster & stay focused on high-value work.

UNT Dining Services · 2023

Improved productivity by 15% & boosted CSAT by 25% by enhancing omni-channel service design across 20+ customer touchpoints.

I would leverage this experience in omni-channel service delivery to design Microsoft Teams user stories with a multi-dimensional, mobile-first perspective, ensuring seamless & scalable experiences across devices & workplace contexts.

Sacred Roots · 2024

Built an AI-powered VR social platform that empowered Indigenous communities to share cultural knowledge through immersive experiences.

I would bring this experience in leveraging AI to build trust & relevancy to Microsoft Teams, helping users stay informed, connected, & in control of their workflows through intelligent & empathetic design.

Relevant Experience

Recommendations

Laiba is a very talented designer with a great attitude, & those things don’t always coincide with artists. She seemed advanced beyond many of her peers in her professional attitude, & while she only worked part-time, she treated the job as a professional.

In short, if you asked me “Would you rehire Laiba?,” I’d give an
emphatic yes.

— Bryant Canzoneri
Creative Director

It was a joy to work with Laiba! She is an exceptional individual: intelligent, humble, hard-working, a great listener, & an even better problem-solver. She has all the skills of a thoughtful, considerate designer.

Laiba is a genuinely good person — she's kind, generous & always ready to contribute to the success of the team.

— Alyssa Torrence,
Director of Guest Experience

Laiba's journey has been marked by consistent thoroughness, creativity, & unwavering commitment to excellence. Her attention to detail, communication skills, & ability to anticipate user needs make her a standout in her field.

Laiba is a professional whose skills & work ethic will be an invaluable asset to any team.

— Matthew Pirtle,
Founder & Mentor

S. Laiba Ali

Currently

Leading UX @Campus Connect AI while consulting @Aperio Insights. Seeking full-time Product Design & UX(R) roles.

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Contact

thelaibaali@gmail.com